Shipping & Returns
Shipping
We understand the importance of receiving your order promptly and in perfect condition. We offer the following shipping options and costs for your convenience:
- Up to 0.6 lb: $3.99
- Above 0.6 lb: $5.99
- Above 1 lb: $9.99
- Above 5 lb: $14.99
Please note that shipping takes 5-10 business days.
Does not ship to customers outside the United States at this time.
Returns
If you are not completely satisfied with your purchase, we offer a return policy for most items. Return requests must be initiated within 6 days of receiving your order (the first day of the return window starts the day tracking shows "delivered" status).
We will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We don't accept any exchanges of any kind.
If it is a split package order, it will start from the time of the final package delivery date and time.
-Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the return.
-Shipping and handling are non-refundable.
-Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
-Please allow 5-7 days for return to process.
To initiate a return, please fill out the return form here. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.
If you have any questions about our shipping or return policies, please reach out and our customer service team will be happy to assist you.